Observability Prerequisites for SLO Implementation
A structured approach to resolving the instrumentation-before-measurement dependency when rolling out SLOs.
Observability
CUJ SLO Implementation Assessment
An honest assessment of implementing CUJ SLOs at scale: what was delivered, what constrained delivery, and recommendations for the long term.
CUJ SLOs vs Service SLOs
The conceptual distinction between black-box CUJ SLOs and white-box service health SLOs, and how service dependency types determine what to measure.